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Last updated: 22 August 2025
Who we are: halalbizs, an initiative by Weststar-Engineering Sdn Bhd (WESB), registered in Malaysia (“we”, “us”, “our”).

 

Contact:

  • Email: admin@my.halalbizs.com
  • Phone/WhatsApp: - not yet available
  • Address: - not yet available

 

1) Scope

This Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, create an account, place orders, or interact with us via email, chat, social media, and offline channels. It applies to all visitors and customers, including those outside Malaysia.

 

2) What Data We Collect

  • Identity & contact: name, email, phone, billing/shipping address.
  • Account details: login credentials, preferences, wishlist, reviews.
  • Order & payment info: items purchased, amount, currency, payment method (we do not store full card numbers); bank-in/FPX/e-wallet reference (proof of payment if you send it).
  • Logistics: courier tracking number, delivery instructions, delivery status.
  • Communications: messages, support tickets, survey responses.
  • Technical & usage: device/browser info, IP address, timestamps, pages viewed, cookies, and similar technologies.
  • Optional/consent-based: marketing opt-ins, contest entries, photos/reviews you submit.
  • KYC/verification (if required): limited ID details to prevent fraud or confirm ownership.

 

3) How We Use Your Data (Purposes & Legal Bases)

  • Provide services & fulfill contracts: account creation, order processing, payment, delivery, customer support.
  • Security & fraud prevention: verification, risk scoring, abuse detection.
  • Legal compliance: tax, accounting, regulatory obligations.
  • Improve our services: analytics, site performance, product development.
  • Marketing with consent/legitimate interest: newsletters, promotions, personalized content (you can opt out anytime).

 

4) Cookies & Similar Technologies

We use essential cookies (for sign-in, cart, checkout), analytics (to understand usage), and marketing/advertising cookies (where enabled). You can manage preferences via our cookie banner or your browser settings. Blocking some cookies may affect site functionality.

 

5) Sharing Your Data

We share data only as needed to provide our services or as required by law, e.g.:

  • Payment processors/gateways: card networks, FPX, e-wallets, PayPal (tokenized payments, fraud checks).
  • Logistics providers: couriers, fulfillment partners.
  • IT & cloud vendors: hosting, email/SMS, CRM, analytics, customer support tools.
  • Professional advisers & authorities: auditors, banks, regulators, law enforcement (when legally required).
    We do not sell your personal data.

 

6) International Transfers

Your data may be processed outside your country (e.g., cloud hosting or cross-border delivery). Where applicable (e.g., EEA/UK users), we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent measures.

 

7) Retention

We keep data only as long as necessary for the purposes above:

  • Orders, invoices, and financial records: typically 7 years (tax/accounting).
  • Account data: while your account is active; if closed, we retain only what is required by law or to resolve disputes.
  • Marketing consent & logs: until you opt out + up to 24 months for audit.
  • Cookies: see durations in the cookie banner (often 1–24 months).

 

8) Security

We use reasonable technical and organizational measures (TLS encryption in transit, access controls, least-privilege practices) to protect your data. No method of transmission or storage is 100% secure.

 

9) Your Rights

Depending on your location (e.g., Malaysia PDPA 2010, EU/UK GDPR), you may have the right to:

  • Access, correct, or delete your data
  • Withdraw consent (for consent-based processing)
  • Object to or restrict processing; opt out of marketing
  • Data portability (GDPR)
    To exercise rights, contact us using the details above. We may request information to verify your identity. You may also lodge a complaint with your local data protection authority.

 

10) Children’s Privacy

Our services are not intended for children under 13 (or 16 in EEA/UK). We do not knowingly collect data from children. If you believe a child provided data to us, contact us to delete it.

 

11) Third-Party Links & Social Media

Our site may link to third-party websites or include social media widgets. Their privacy practices are governed by their own policies.

 

12) Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new “Last updated” date. Material changes may be notified via email or banner.

 

13) How to Contact Us

Questions or requests about privacy? Email admin@my.halalbizs.com.

This Privacy Policy forms part of our Terms & Conditions. By using our services, you agree to this Policy.